Client Testimonials
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“We used Dr. Tom on several occasions for strategic planning,
the first time back in October 2001. He helped senior management
and the board focus on a strategic direction that was
substantially different than the one we were pursuing. Dr. Tom
showed us the wisdom of leveraging capital rather than just
growing it. Since that time, the bank increased its assets and
ROE dramatically, which we attribute in large part to Dr. Tom’s
direction. A subsequent strategic planning session was held in
2004, and we reaffirmed the direction of the bank and the
strategic issues necessary to assure success as a mutual
institution.”
Charles F. Frosch
President/CEO
Union Savings Bank Danbury
Danbury, CT
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“During the first part of the year our
balance sheet was growing at a slower rate than budgeted. In
June, Dr. Tom joined with our Board and Management Team for a
daylong “Think Tank” session on retail banking strategies. By
the end of the day, we developed seven new ideas for the
Management Team to investigate for implementation. We were able
to implement two of these ideas into product offerings very
quickly and have seen very positive results in terms of new
money to the Bank. A third involved the creation of a new
deposit account product, which we have just now launched. Three
loan programs are in various stages of review and we hope to
have them operational over the next few months. One idea, while
very appealing, presented some operational challenges that were
too difficult to overcome. All in all, our day with Dr. Tom was
very productive and achieved our desired objective to help us
compete in our crowded and competitive market.”
Robert J. Lewis
President/CEO
Bay State Savings Bank
Worcester, MA
“Dr. Tom provides my management team and
my board of directors exactly the kind of financial focus we
need to sustain our superior performance. My management team
gets specific solutions for the challenges of growing earnings
per share in a declining margin environment. My board gets the
education they need to direct better policy making. Dr. Tom’s effective and efficient approach
to consulting helps support my leadership. There is no doubt
that I am a Dr. Tom disciple!”
Ben Berry Chairman
President & CEO
Gateway Bank & Trust
Elizabeth City, NC
“Dr. Tom helped us integrate our various
business units, especially harnessing the power of our mortgage
banking subsidiary. Our sessions with Dr. Tom were
“no-holds-barred”, direct and productive. Dr. Tom is a dynamo!
He gave us so many things to consider in the strategic planning
process for our bank.”
Edward Norris
President/CEO
Plantation Federal Bank
Pawleys Island, SC
"Ideas. Ideas to challenge my management
team. Dr. Tom provides just the right mix – a dose of financial
reality as well as the retail ideas to provide solutions for
profitability. My directors find his approach stimulating,
educational, and most importantly, provides them with the means
to measure and manage our performance.”
Dan Stevens
President/CEO
Home Federal Savings
Nampa ID
“The responses from our recent Board and
Managers Strategic Planning Conference have been overwhelmingly
positive, noting that the benefits gained from your uncanny
ability to interject new ideas and ‘keep the interest of the
group’ was essential to your ability to extract the true
strengths and weaknesses we need to deal with on a strategic
basis. As our industry becomes more and more competitive, we
benefit significantly from the reality of where we need to go
and the ideas that you brought to the table.”
Robert B. Anderson, CCE
President/CEO
Pinnacle Federal Credit Union
Edison, NJ
“Your facilitation at our recent planning
session was a hit with our management team and the Board. Your
presentations are always full of energy, and that keeps
attendees on their toes and contributing in a productive way.
You offered several ideas on how MaPS could create a more
positive image amongst our membership, build capital, and find
better ways to build on deposit volumes in ways that are
innovative. We will be studying your suggestions as I think we
will find a way to make them work.”
Dan Penn
President/CEO
MaPS
Salem, OR
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